Privacy Policy
1. Introduction & Overview
Saber Snacks LLP ("SaberSnacks", "we", "us", or "our") operates the SaberSnacks Kiosk platform, including web applications, canteen management systems, ordering kiosks, and corporate food service operations.
We are committed to safeguarding the privacy of our clients, building administrators, corporate employees, and kiosk users. This Privacy Policy details how we collect, use, process, and protect your personal information when you access or use our services.
2. Information We Collect
Depending on your role and how you interact with SaberSnacks Kiosk, we collect different types of information:
A. Account & Registration Information
Full name, business email address, username, contact number, assigned building location, company name, delivery address, and login credentials when creating an administrator or building kiosk account.
B. Kiosk Terminal & Device Data
Hardware identification numbers, device configuration, operational status, network IP addresses, browser types, error logs, and deployed terminal settings.
C. Transaction & Order Details
Item selections, order timestamps, payment processing confirmations, kiosk location IDs, brand preferences, and fulfillment receipts. Payment details (e.g. UPI, credit card info) are processed via secure PCI-DSS compliant third-party gateways and are never stored directly on our servers.
3. How We Use Your Information
We process your personal information for specific operational and legal purposes, including:
- Fulfilling corporate food service orders, canteen deliveries, and executive dining requests.
- Configuring and operating automated kiosk terminals across designated building locations.
- Authenticating user sessions and providing secure account management.
- Monitoring terminal uptime, inventory levels, and system health.
- Processing payments and generating billing receipts or invoicing summaries.
- Communicating critical service updates, technical alerts, and customer support responses.
- Improving system functionality, user experience, and food service offerings through aggregated analytics.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share necessary information only under the following conditions:
5. Data Security & Storage
We implement industry-standard administrative, technical, and physical security measures to safeguard your information against unauthorized access, loss, misuse, or alteration:
All data transmitted between kiosks, web apps, and databases is protected using TLS/HTTPS encryption.
Strict access limitations ensure only authorized personnel can manage building terminals and service records.
6. User Rights & Data Retention
You have the right to request access to, correction of, or deletion of your personal account data stored in our system. You can update account details directly in the dashboard or contact us at [email protected].
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational modifications, legal updates, or service enhancements. The "Last Updated" date at the top of this page indicates when the latest revision took effect. Continued use of our platform after updates signifies acceptance of the revised terms.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or data handling practices, please get in touch with us: